Gerald Video Center

Gerald Video Tutorials

Step-by-step video guides to help you get the most out of Gerald.

Meet Gerald, Your AI Front Door

This video provides a quick overview of Gerald and how it deflects internal requests before they ever become a ticket.

Additional Notes

  • Gerald is your 24/7 employee that helps any department get the information they need
  • Gerald searches SharePoint and FAQs to answer questions instantly
  • For anything Gerald can’t handle, it automatically creates a ticket via Jetdocs