Integrate Slack ticketing workflows where your employees are already working.
Stop searching through long messaging threads & group inboxes… and say goodbye to those pesky notifications that keep you from getting your work done. With Slack ticketing for Jetdocs, empower your organization to create no-code workflows that have an impact.
Start by typing /jetdocs in your Slack message field or click + plus icon and search Jetdocs to open a list of powerful shortcuts
- Create Request
- My Requests
- Open Portal
- Ticketing Center
The best of both worlds. Slack ticketing response times with full web app capabilities.
Combine the power of Slack and Jetdocs with shortcuts, one-click Approve/Rejects, fully customizable workflows and thousands of integrations. Prepare your organization for scale.
Everything You Need
A complete ticketing platform included with every plan.
- Microsoft Teams or Slack Integrations
- API Documentation and Zapier Integration
- Jetdocs External Portal for external tickets
- Fully-customizable Catalog experience
- Unlimited Requests, Tickets and Issues
- Dynamic workflows, routing and approvals
- SLAs and Priority Levels
- Activity Logs and Audit Trails
- Custom User Groups and Queues
- Attachment and link uploads
- Dashboards for submitters and responders
- Advanced Reporting and Analytics
- Multiple export options
- API select fields
- Statuses and quick Accept/Reject controls
- Comments and Private Comments
- Global Template Access
- User Provisioning, SSO and Security Logs
- @Mention and View Only Permissions
- Custom and relevant notifications
- Inbound/Outbound Webhooks
Get Started with Jetdocs for Slack
Install Jetdocs directly into Slack and start managing tickets in minutes.
Add to SlackAdd to Slack will create a Jetdocs account