Enterprise Service Management (ESM) + Employee Workflows
Find out how companies on Microsoft Teams are extending service management workflows beyond just the IT department. Connect and deliver the best support and employee experiences with Jetdocs.
A service management platform built into Microsoft Teams.
✅ Empower every business unit and department to create and configure their own repeatable workflows.
✅ Allocate company resources and ensure the right request is being fulfilled by the best employee.
✅ Get insight and understanding into your companies network of requests.
✅ Increase productivity, minimize waste and enhance your organization’s visibility and control.
USE CASES
Intelligent service desks
across all your departments.
IT & Support
Incidents, change management, asset requests and general ticketing workflows. It’s all possible with Jetdocs.
Human Resources
Handle requests for salary enquiries, onboarding new employees, handling requests for leave, changes to health plans, training and staffing as well as any general request.
Accounting and Finance
Requesting new company cards, approving expenses, sending invoices, tracking payments.
Legal
Reviewing and approving contracts, document feedback, certifying IP and copyright documents.
Software and Product
Submit bugs, feature requests, data integration requests. Ideas come from every organizational corner, make sure the best ones get on your roadmap.
Marketing
Website copy changes, company wide creative assets, marketing ideas, conference ideas, company brainstorming.
Facilities & Building Services
Office supplies orders, office relocations, providing employee badges, office desk setup, courier services, booking meeting rooms.
Kudos & Praise
An organization is a collection of people. Send praise and credit where it’s due! Organize and collect into monthly company updates.
The Jetdocs advantage
Respond to business changes, delight employees and unify your organization.
The right information to the right people
Your organizations business units have different needs, doesn’t it make sense that they have their own dedicated workflows? Free up request queue’s and route requests to the appropriate employee. This means less bottlenecks, efficient triaging and a high-performing organization.
ITSM for the rest of the organization
Immediately provide value to everyone in the enterprise with speed and agility. Unifying departments, requests and workflows are essential to scale your organization.
Reduce company wide resolution times and maximize velocity
Eliminate unnecessary back and forth emails and turn typically high-touch requests into streamlined workflows. Be proactive about business changes and allocate resources effectively.
Codeless configuration and non-IT modules out-of-the-box
With global templates and easy configuration from day 1, you can have your non-IT business units set up with workflows in no time. Start aligning business priorities, understanding your organization’s network of requests and increase your time to value with Jetdocs.
Prioritize, allocate and accelerate your organization.
✅ Deliver excellent experiences for every person in your organization wherever they work.
✅ Self-service and cloud based for incredible deployment speed.
✅ Free employee requests from email chains and improper channels. Organizations are only as fast as their systems.
Calling all business units.
Get Jetdocs on Microsoft Teams
Are you ready to send your first Request with Jetdocs? Whether you’re in IT or Operations you’re going to love the power and simplicity of Jetdocs.
See Jetdocs in action
Have more specific questions? Let us know how to get in touch with you and we’d be happy to show you how companies are supercharging their Teams environments.