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Professional Services

Scale your systems and support your teams as they drive revenue

Professional services can use Jetdocs for internal ticketing to manage and track client requests, appointments, tasks, introduce specialized experts and more! From creating and assigning tickets for specific clients, tracking the progress of each ticket to every other operational tasks, Jetdocs can take care of it all!

Collaborative and integrated ticketing – keep every employee in the loop.

Collaborative from day one. Jetdocs was built on the premise that operations can be messy. Working together across departments is how businesses thrive and with Jetdocs this is easy to do, easy to track and easy to complete.

Powerful SLAs, reporting and analytics to keep your organization on track.

Jetdocs’ interface is designed to work alongside your employees, in Microsoft Teams and Slack. With easy to use SLAs, reporting and more, your team gets their job done on time, while also providing analytics at every step of the way.

No-code workflows and approvals that standardize your processes .

Replace manual actions and avoid stringing together multiple programs. With Jetdocs, you can route tickets, requests and approvals to the right user or group automatically. Operate at optimal efficiency every day.

Standardize your internal teams with no-code

Professionals can streamline their workflow and ensure that all internal requests are handled in a timely and efficient manner. Additionally, Jetdocs is a no code platform! Which means every process you build, you don’t need to rely on the IT team for it. Just build the process you need within minutes.

Internal Processes Made Efficient

Jetdocs helps professional teams stay organized and manage their internal tickets more efficiently by providing a centralized place to keep track of everything that needs to be completed such as tasks, processes, users, activity log and much more!

For example, your workflow is to go through the legal department to get papers signed, then accounting to set up finances, then the design team to talk about the design, Jetdocs can make this entire process seamless and better than any other solution out there!

Collaborating On Projects

Professional teams often work on projects that require input and collaboration from multiple team members. From an associate working on a project to review from a senior level employee to being pushed for final review, Jetdocs can take care of it all.

Jetdocs is well integrated with Slack and Teams making it possible for professional teams to use Jetdocs within the app they are already familiar with. Jetdocs collaborative features are made to make teams efficient and work well with each other.

Analytics for Impactful Decisions

 Jetdocs comes with built-in advanced analytics which can help professional teams track the progress of their work and see how they are performing against their goals. Jetdocs analytics allows teams to track tickets, users, activity log, and overall performance of the team and individuals.

Jetdocs analytics shows insightful data so taking actions on things like checking which department is taking the longest to progress, who is the most efficient worker in the organization, where the process needs to be improved etc, and much more is easy!

The Right Information To The Right Place

We are aware professionals have their own niched software they use for their business. It could be Quickbooks for accounting, CRM for client management etc. Jetdocs integrates with over 1000+ other applications using Zapier.

In Jetdocs it is extremely easy to set up workflows where one or more of the applications are working together. For example, once a customer ticket is escalated to finance team, you can send a reminder email to be ready for interview, one of thousands of possibilities.

Our customers are happy. Your employees will be too.

When we came across Jetdocs I just had this eureka moment. This is exactly what we’re looking for because it’s simple, it’s approachable, it’s customizable and it doesn’t have a big overhead.

4.9/5

Powerful help desk and service catalog functionality, fully integrated.