Jetdocs vs. Spreadsheets

Trying to track internal tickets with spreadsheets? It's time to use Jetdocs.

Ticketing should scale as the number of tickets, processes and team members increase. The issue is spreadsheets do the exact opposite by becoming clunky and unmanageable. With features such as SLAs, analytics and integrations with Microsoft Teams and Slack, Jetdocs is your internal ticketing solution that makes your organization productive.

Jetdocs gives us visibility for all decision makers and accountability for the people who take responsibility and need to take action


Erik F.Director of Strategy

Integrated internal ticketing with Slack and Teams 

With Jetdocs intuituve interface, mdoern itnernal ticketing is powerful yet simplified. With all the features necessary for internal ticketing and integrations with Slack and Microsoft Teams, you can effortlessly build proper processes for your teams. 

Powerful Internal Ticketing with SLAs and Analytics

Jetdocs is a tool that integrates with your organization’s every day workflows in Microsoft Teams and Slack. With robust features such as SLAs, reporting, analytics, mentions and more, you can efficiently manage tickets across teams in operations, IT, legal and more.

No-code Catalog Builder to build out your processes

Jetdocs helps you streamline your workflows by automating manual tasks and consolidating multiple programs. You can use it to route tickets, requests, and approvals to the appropriate teams, saving you time and helping you work more efficiently.

How do we stack up?

Servicenow alternative jetdocs
✅ Jetdocs is efficient, fill the form and the information goes where it's supposed to go. ❌ Spreadsheets are extremely inefficient with multiple data entry steps that are time consuming.
✅ Teams are easy to setup and only takes minutes to set permission levels. ❌ Managing users is a nightmare in spreadsheets, worse when multiple teams are involved in a ticket.
✅ Proper analytics that gives insight on everything you need to know about tickets. ❌ No analytics whatsoever to give you insight on ticket handling and performance.
✅ Full integration with Microsoft Teams & Slack, everything from creating templates submitting tickets and more! ❌ No prebuilt integrations with MS Teams & Slack except shared documents anyone in the org can access.
✅ As many workflows can be created with no added hassle whatsoever. ❌ As the number of workflows increases, the more complicated & unusable it becomes.
✅ Integrates with 1200+ applications through Zapier. ❌ Integrating with other applications is nightmare.
✅ Templates, steps, SLAs and every other feature built for internal ticketing. ❌ No feature built for internal ticketing and massive overhead to the organization.

Say goodbye to spreadsheets. Welcome to Jetdocs.

Spreadsheets 😟

Our customers are happy. Your employees will be too.

When we came across Jetdocs I just had this eureka moment. This is exactly what we’re looking for because it’s simple, it’s approachable, it’s customizable and it doesn’t have a big overhead.


Powerful help desk and service catalog functionality, fully integrated.