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Internal Ticketing for Your Sales Team

Revenue requires support. Give sales the processes they need

Whether you need to loop in an engineer to help close a deal or you have a question for an administrator when it comes to onboarding – Jetdocs is a powerful solution that integrates your teams and creates processes that help you move faster.

Collaborative and integrated ticketing – keep every employee in the loop.

Collaborative from day one. Jetdocs was built on the premise that operations can be messy. Working together across departments is how businesses thrive and with Jetdocs this is easy to do, easy to track and easy to complete.

Powerful SLAs, reporting and analytics to keep your organization on track.

Jetdocs’ interface is designed to work alongside your employees, in Microsoft Teams and Slack. With easy to use SLAs, reporting and more, your team gets their job done on time, while also providing analytics at every step of the way.

No-code workflows and approvals that standardize your processes .

Replace manual actions and avoid stringing together multiple programs. With Jetdocs, you can route tickets, requests and approvals to the right user or group automatically. Operate at optimal efficiency every day.

Loop in a sysadmin or engineer in seconds. That's Jetdocs

With its routing features, Jetdocs helps sales teams focus on closing deals and providing amazing support, instead of repetitive tasks. Upgrade your internal ticketing process with Jetdocs and experience the difference it can make for your sales teams success.

Handle Requests Related to Leads

Jetdocs allows sales teams to create and assign tickets for specific leads, setting priorities and assigning them to the appropriate team members. This ensures that all requests related to a lead is handled promptly.

One Central Location 

Jetdocs provides a centralized location for sales teams to submit requests and quickly loop in other team members. No email threads for internal communications and full transparency at every step. 

SLAs to Encourage Fast Responses

Time kills all deals. In sales, items out of your control can be what stalls a deal or makes a customer unhappy. Build out standardized processes that have timelines built around them with priorities and SLAs. This sets expectations and drives results. 

Nail Numbers With The Help Of Your Teams

Jetdocs can integrate with popular CRM software such as Salesforce, HubSpot, and Pipedrive through its Zapier integration.  This allows sales teams to seamlessly send data from Jetdocs to an external system when a specific action is completed. 

Our customers are happy. Your employees will be too.

When we came across Jetdocs I just had this eureka moment. This is exactly what we’re looking for because it’s simple, it’s approachable, it’s customizable and it doesn’t have a big overhead.

4.9/5

Powerful help desk and service catalog functionality, fully integrated.