Introducting the Jetdocs External Portal
Embed Jetdocs anywhere. Allow customers, clients and external employees to submit tickets that automatically get routed to the right person in Microsoft Teams or Slack.
Customize your Catalog
Cuztomize your External Portal with our Catalog Builder. Create multiple templates that each route to various people and groups in your organization automatically.
Embed it anywhere
Whether it’s a webpage, inside a Notion document or a button link inside Sharepoint, Jetdocs External Portal is your portable ticketing solution that embeds alongside your business.
Tickets submitted, tickets resolved
When a user submits a ticket, they receive a link where they can track or add more information at any point. Tickets are routed directly to the right person inside Teams or Slack for approval or resolution.
Stop triaging tickets from agents or group email inboxes.
Jetdocs goes straight to the source. Tickets often involve multiple users, whether that’s engineering, legal, compliance or operations.
Create templates and workflows to decide what information you want to receive and where you want it to go.
Provide modern service with Jetdocs External Portal.