1. Click on Field Type
Go to catalog builder in Jetdocs, open the template you want to have options within options. Once you are on the page, edit the field type.
2. Here we are going to work with “Select” field type
In this field type, individual submitting the ticket can select an option or multiple options from list of options available.
3. Edit field type to add your options
To add the options, click on edit button so our field editor pops up.
4. Review Settings
We have many field settings available in Jetdocs. This is same for all field types but it is a good idea to review them in every field.
5. Add Options
To add options simply type in your option and click on “+” icon and fill in the blank.
6. Creating nested options
This is the main part of nested select field type.
If you would want to have a sub option, an option within option, click on the icon and new sub option field will appear.
7. Creating nested options within nested options
You can have as many nested options as you want, all you need to do is click on sub option icon.
8. Fill all the required fields
Fill as many sub options as you need, in the hierarchy you need them. There is no limitation on how many sub options you can have.
Once you are done, you can press the save button and be back to the main template editor section. You can always click the edit button and make any changes you would want to.