In this tutorial we will be connecting Jetdocs to Zapier using the Jetdocs API key. This documentation only teaches how to connect Jetdocs to Zapier but does not go into setting up specific Zapier and Jetdocs workflows.
For this tutorial, you will need a Jetdocs account and a Zapier account. The guide is divided into 3 main steps, setting up Zapier, finding Jetdocs API Key, and entering the so API Key into Zapier.
Setting up Zapier Dashboard
Here we will setup Zapier so we can enter the Jetdocs API key appropriately.
Go to Zapier Dashboard
Login to your Zapier account and go to the dashboard.
Click on Create Zap
Search for Jetdocs
Choose the Event Trigger You Would Like
Choose an Event You Would Want to be the Trigger
Click on Continue
Now click on “Sign in” to continue
A new popup appears to enter API Key
Getting the Jetdocs API Key
The process to get the Jetdocs API key is fairly straight forward. If you would like to skip through the steps, please go to Ticketing Portal → Menu → Profile & Integrations → Generate API Key → Copy API Key
Open your Ticket Portal Menu
Click on Profile & Integrations
Click on Generate New Key
Review the confirmation popup
Copy your API Key to your Clipboard
Entering API Key to Zapier
Once you have generated the API Key, just go back to the previous step where the Zapier pop up opened, enter the API Key there and continue as demonstrated in the steps below.