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Aggregate Response Analytics for Internal Ticketing

In the Aggregate Response Analytics we give you an option to zoom in a lot closer to your ticketing workflows. Here, you have the ability to select an individual category and individual template to understand the data that’s actually flowing through that particular data object.

You can choose to review templates from specific categories under the date range you define.

To put it simply, you can see on average what are the responses to the queries in your internal tickets.

You can basically see what the contents in the tickets are so you can take appropriate action.

For example, in your Vendor Management Workflow if a lot of tickets are submitted for replenishing specific products from specific brands, then you can now access that insight much quicker and make preparations for the sales influx.

The data on responses is shown in Pie Chart and the number of charts depends on number of fields you have on the template you selected.